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Our Clients Testimonials
Our Clients Testimonials
Here are a few of the comments our clients have made about our service at Trust The Process Counselling over the last 6 months.
C.L. It was a very daunting two and half hour drive down to TTP Bradford from Newcastle, not knowing what I was getting myself into. I walked through the doors of TTP and I was greeted by Becca with a warm and friendly smile and a “hello”. She showed me and my family around and I met other members of staff and my peers. We completed all the necessary paper work then she showed me to my room, which was clean and tidy, I got unpacked then came down to meet my peers properly, who made me feel comfortable. It felt strange being so far away from home and my only contact to the outside world was the pay phone. But I soon settled in, although quiet and emotional. The food that was made for me for tea, in fact all the meals have been lovely and I will be sad to leave, as everyone has been so helpful. I am also very happy as I’m going home to my family and a new sober life ahead of me.
SV’s Experience at Trust the Process Bradford - 09/02/2012: Before I came to Trust the Process I was very emotional, addicted to alcohol, crack cocaine and heroin, I was also on a Methadone programme 30mls and an anti depressant called Mitrazapine 30mlgs.
I could not believe how my life style was, I was always drinking from the moment I opened my eyes I would think about drink and start drinking cups of cider. After the first few I would be sick bringing the drink back up, it was horrible. I couldn’t eat until late afternoon then at tea time I would go to the chemist for my Methadone what was supervised, I would go back home and drink usually around six o’clock I would eat but only have a small portion. Each day was different if I had enough money I would score crack and heroin and continue to drink. I would have my anti-depressant Mitrazapine before bed time but this still didn’t help me sleep I would have broken sleep throughout the night. My days would only change when I would go to the bridge project who prescribed my Methadone and Mitrazapine also I went to B.C.D.A.T. I continued to go to my appointments and decided it was time for me to do a detox I waited six weeks and went to talk to my councillor and got told I had a place at TTP the following Tuesday 31st January 2012. I wanted to do my Alcohol detox first but I could only get the methadone detox I was still chuffed. The morning I went in to TTP my stomach was churning and had not slept, I had crack, heroine and was drinking why I waited for my worker to pick me up at 9.30am. We arrived at Trust the Process, I knew a few of the workers from a previous detox and every one made me feel welcome. They searched my bags and I had a coffee this was strange as I had not a coffee for years. I got shown to my room that I would be staying in then went to see the doctor why he prescribed my medication for my detox that was suitable for me. The doctor explained the detox regime and how it would work he placed me on this for 10days. I then went to see the chef who makes wonderful meals it’s a five star rating. He asked me did I have any dislikes so he could arrange something different what I found very nice. I placed all my belongings away and relaxed for the rest of the day so I could settle in and get to know the staff and other clients. On my second day when I woke up I didn’t feel well and couldn’t eat but as the day went on I gradually began to feel better I ate half my sandwich before going in to one of the groups. I was fitting in and more relaxed I knew it could only get better. The medication was helping me it was called Librium I felt like the day dragged but there were still plenty of things to do as well as groups. I got to know people more we all had similar experiences what helped. I knew I had made the right decision to be there. I was positive and determined to continue my detox. My medication reduced each day at it got easier as each day passed my feelings and emotions came back, dealing with them was hard after suppressing them for so long but helped. Everyone there was supportive and I made the right decision to enter the big wide world. I got in touch with Piccadilly project for a ten week course also support from bridge project and volunteering work at the allotments I will be getting involved in the TTP after care that is held on a Tuesday night from 18:00 hrs- 19:00 hrs. I would advise anyone who is in a similar situation as me to contact TTP it’s a very safe place, very clean, staff are supportive the chef suits your needs and the clients can relate to each other. I hope you have enjoyed reading my experience and would advise anyone to take action if needed.
M.R.: Hi Ifor, it’s been 2yrs since I left TTP in Luton and just to let you know, I have now got a permanent job as a nurse in an Intensive Care Unit. I had been working as a community carer for 18 months but missed the hospital camaraderie etc. and am really enjoying the work I am doing, caring for seriously ill patients (incidentally also a lot of alcoholics in the final stages of alcoholism) and I am so grateful that I have been able to recover from the disease and am now able to care for those who have not had the opportunity that I had.
Thank you for all your care when I was at TTP and I will always remember your kindness and understanding at that time. I hope you are enjoying your time in Warrington and I am sure that there are many people there who are on the road to recovery with your help. Take care & best wishes.
James: My name is James. I came to TTP on January 5th 2009. The reason I came here was to quit my heroin and crack addiction, as that was what my problem was. However, ten weeks in to this programme it is crystal clear that wasn’t what my problem was. My problem was me – and at 37 years old, that was a tough reflection to have to face.
I discovered that I have an illness, no different to any other illness, except in my case there is a guaranteed cure. That cure – total abstinence from drugs and alcohol and to follow a guide to life. That guide … the Twelve Steps of Recovery. When I first came through the door and for about three weeks I didn’t really understand what the Twelve Steps were, but through the intensive group work I done with my fellow addicts and alcoholics (there’s no difference between the two) and the direction of my counsellor, whom I trust like I would my parents, I have got an understanding now. Since my teens I have drunk alcohol like any other of my mates, I have dabbled in drugs since then also. I was a weekend party boy, always worked, have got a good career that is well-paid, but unlike my mates (who could go out and go home when they had told their partners they were going to be home) I couldn’t. I had to stay out ‘til there was no drink, drugs or money left. Once I started I couldn’t stop. Having a child when I was 22 didn’t stop me; going to jail at 23 didn’t stop me, hurting my Mum didn’t stop me. I could carry on, but the fact was that nothing would stop me binge-drinking and using drugs. As I said I am 37 years old and crunch-time came on Christmas day 2008, when my partner caught me smoking heroin 20 minutes before Christmas dinner in my in-laws' toilet. Maybe deep down I wanted to get caught so I would have to face up to the fact I have a problem. The next day my family knew and it was sometime over the next few days that a treatment centre was talked about (not to me but between my family). My Mum and sister came round to my house on the 2nd Jan 2009 and told me about TTP – I didn’t need much persuading. My Mum just burst in to tears when I agreed, as she didn’t think I would agree as I am the stubbornness person in the world and never ask for help. I knew that I had to change – if I didn’t I would die a lonely man – sooner rather than later, younger rather than older. I don’t know how to put in to words my gratitude for the TTP treatment centre. “Thanks” just doesn’t seem enough. By following these 12 simple steps to life, I will be the partner that she deserves, the father they need and the son my mum has only dreamt about, and the man I am now. I thank TTP and God for making this happen with all my heart and I will be eternally grateful as will all my family.
Alan: The programme has been transformational.
Justin: The process does work. The main thing to that is that you live in separate accommodation within society. It makes you strong. If you're stuck in the middle of the field somewhere in treatment, you don't have the chance to get used to real life.
David: I have experienced a lot of different rehabs - some of them 12-step based, but with the courses only being 6-weeks and costing just as much, if not more and being one of the finest supposedly, but again I went 3 times and found the process too easy and comfortable - yes, it was based on the 12-steps, but in the 6 weeks we left with only 3 steps in hand.
My experience is that I would complete the 6 weeks and still not have been confronted and pretty much was left to myself, even though we had group therapy for just 1 hour per day and also too much chill-out time. The consequences of this flippant treatment was I went out without the understanding of the steps and consequently used when I was let out. It was only a matter of time before I was in trouble. There was only one meeting we were allowed to and this was inappropriate because I believe that we need good habits and this with the 12-steps will give us some chance of surviving this disease when in the real world. TTP is the only centre I’ve been to that introduces you to the 12-steps and this is crucial to recovery. Also the process of doing what we do at TTP is brilliant. Here at TTP there is a structured guide to becoming real with ourselves, and when the experienced counsellors feel you are ready, they give you the steps to work on. Each step has a meaning and is given when the client is ready and willing to take it on board. This is a painful process of honesty and change and for me I need someone that could evolve me at the right time and then suggest I do some work on the steps - each step at the appropriate time – not before and not too late – just at the right time. Not only have the steps given me an understanding of what I need to work on to enable me to face up to my destructive behaviors and to change them, the whole process of TTP is one of hard work and good guidance and that I have had here. When you change sufficiently you start to be given responsibilities and this, for me, was a responsibility I needed, as I had lost the ability to behave or be responsible. It is a humbling experience to go from a 30-year addiction – from heroin, methadone and alcohol, backed up by completely irresponsible behaviors, which I had, even as a child. The world owed me a living and everyone else was going to pay for it, also my fear of everything and my denial that told me I was OK, when really I was almost dead. Out of 3 mental institutions and 11 rehabs I couldn’t “get it”. Why, you’re asking, didn’t he get it before? I didn’t have the process that TTP has provided and for that I am eternally grateful to this process as I have found myself and also changed myself . I have grown up and can now be a responsible member of society. This is the start of a miracle thanks to TTP. TTP has done for me what I could not do for myself and the whole process is nothing short of perfect. No frills, but just recovery and I would go as far as to say that, if my children (God forbid) ever needed treatment I would have no reservations about sending them to TTP. Where the care, trust and process is nothing short of a miracle. If I can be guided, pushed and cared for back to health, mentally, emotionally and physically then anyone can. The most import tool is the 12 steps, not 3 of the 12. I have learned to support myself for the first time in 43 years and also to help others, this is so far from the man that hated himself and everyone and could not think straight. I am so grateful to TTP. I, David, was a very selfish child with an ego and arrogance as large as a planet. I was incredibly scared angry and most of all dishonest with myself. When I was using I had the answer to everything and I believed it, in the end believing that I was going to die a drinker and a user, because I had tried so many times to find myself and get clean. I have a beautiful wife and two children; I stole, lied and let them down all the time because my addiction came first before everyone, even them. I now have my family back, but their trust will take time, but my wife has seen this disease at its worst and has put up with murder. When she saw me and spoke to me, her words were this; “I had a beautiful day and I am amazed that you are the man I knew 29 years ago, I am getting butterflies in my stomach and I’m shocked. You are a grown up, you listen to me, respect my opinion and I haven’t got the words for what has happened”. There is now a new hope for us. This is from a man that was nasty and very troubled. To a man that will help anyone, has compassion, love, patience, tolerance and the gifts of life. Great thanks to the only treatment centre that could help me as I could not do it alone.
Laura: It's good that you have one foot in the centre and one foot in real life here - it's been good discipline and my self-esteem has built a lot.
Steve: Where do I start? I haven't known a place like this. I can't put it into words really. I can only use the word gratitude.
Ahmed: The programme at Trust The Process is well balanced. The step work is the main element of it, but art, sport and other workshops are valuable too.
Jo: The friendliness and availability of the counsellors is great.
Charlotte: The treatment experience has been brilliant. It's the feeling of actually belonging somewhere - I've never had that before. There's not been a single day when I haven't wanted to come in.
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